Privacy Policy

Last updated: July 2026

At Plume Dawn (“we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.

Information We Collect

When you visit our store or place an order, we may collect the following information:

• Personal identification information: name, email address, phone number, shipping and billing address
• Payment information: credit card details (processed securely through our payment providers; we do not store full card numbers)
• Order information: products purchased, order history, and transaction details
• Device and browsing information: IP address, browser type, pages visited, and referring URLs (collected via cookies and analytics tools)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, returns, and inquiries
• Send you marketing communications (only with your consent)
• Improve our website and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website and fulfilling orders, including:

• Payment processors (e.g., Shopify Payments, PayPal)
• Shipping and logistics providers
• Email marketing platforms (with your consent)
• Analytics providers (e.g., Google Analytics)

All third parties are required to keep your information confidential and use it only for the purposes we specify.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect some features of our website.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@plumedawn.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@plumedawn.com.